11dontoversellinfortiongivepeopletheinfortion

        theyneednoresopeopleakingdeisions

        oringtonlusionsiftheyareovereddonttell

        theheydontoeedtoknotothefat

        thatyouroverenthusiasldoverfilltheirinterestlevel

        12beeathetioodsandnesiftheyre

        unhappy,beunhappyfortheiftheyreglad,begladforthe

        ifyouaretryingtosellpeopleonaprodueer

        thatoheyseeyouasafriend,they

        oreopentohangingtheidsoropinions

        13keepyourvoieof

        yourvoieandthespeedofyourore

        iortantnts;softenyourrenfidentialrerks

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